Privacy Policy

Introduction

We at Aardvark Intelligence, and our affiliates and subsidiaries (“Aardvark Intelligence,” “we,” “us,” or “our”) know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices. This privacy policy tells you about the information we collect from you when you use our services and website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data. By using or accessing our websites at https://www.aardvarkintel.com/ or https://app.aardvarkintel.com/ or other websites that we operate and link to this policy (collectively, the “Sites”) in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Who are we?

We are Aardvark Intelligence. Our address is 408 Broadway, New York, NY, 10013. You can contact us by email at contact@aardvarkintel.com.

Information we collect

When you use our website

When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. Some of the cookies we use are strictly necessary for our website to function, and we do not ask for your consent to place these on your computer. However, for those cookies that are useful but not strictly necessary we will always ask for your consent before placing them. As well as the cookies we use, various third parties also place them on your computer, again with your consent.

When you purchase a product from our website

When you purchase products from us online, we ask you for your name, address, contact telephone number, email address, and credit card information. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet. We will use your information to verify your credit card details for your purchase, process your order, and to send you your products. We will also send you a receipt via email and we may use your telephone number to contact you regarding your purchase. We require this information in order to process your payment, deliver your products or services, and fulfill our contract with you. We record your IP address in order to show that the correct tax was applied to the sale, which we are required to do by law. Your information is stored on our website and on our cloud server, both of which are based within the United States. Your credit card details are passed to a third-party payment processor which is based in the USA and with whom we have a contractual agreement which provides effective safeguards for your information. We do not retain your credit card information. We do not use the information you provide to make any automated decisions that might affect you. We keep your order information for an indefinite period, as the licenses we sell for our products do not expire.

Information Collected From Other Websites and Third Parties

Besides the cookies we place on your browser or device, we may collect information about your online activity during and after you leave our Site. Just like any other usage information we collect, this information allows us to improve the Sites and customize your online experience, and otherwise as described in this Privacy Policy. In some instances, we may use social media cookies that collect information when you share information using a social media sharing button or “like” button on our Sites or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter. The social network will record that you have done this. We may also obtain other information, including Personal Data, from third parties and publicly available sources and combine that with information we collect through our Sites.

Advertising

We partner with third parties to display advertising on our Sites or to manage our advertising on other websites. Our third-party partners may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show advertisements which we think will be relevant to your interests while you are on third party websites.

Do Not Track & Disabling Cookies

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different websites. However, these features are not yet uniform and there is no common standard adopted by industry groups, technology companies, or regulators. Therefore, although we may recognize a DNT signal for visitors from certain jurisdictions and/or certain browsers, we do not currently commit to responding to browsers’ DNT signals with respect to our Sites. We will continue to monitor developments around DNT browser technology and the implementation of a standard. With regard to information we collect via cookies as described above, for further information about cookies, including how to see and manage what cookies have been set on your computer or mobile device, you can visit www.allaboutcookies.org. You can also manage your cookie settings on our Site by clicking on the Cookie Settings below. If you do not accept our cookies or later disable cookies, you may experience some inconvenience in your use of our Sites.

How Do We Use Your Data

Aardvark Intelligence collects Personal Data for several purposes that form the basis of our legitimate interest, including to:

provide, operate, maintain, administer, improve and secure the Sites;
enable us to understand who is interested in learning about our products, services, content, and company-related initiatives;
monitor and analyze trends, usage, and activities in connection with how the Sites are used and to improve the Sites and our other products and services and personalize the experience with the Sites;
respond to Individuals’ requests for support;
send Individuals Aardvark Intelligence-related marketing communications as permitted by law, such as providing Individuals with information about products and services, features, surveys, newsletters, offers, promotions, contests, and events. You will have the ability to opt out of such communications.

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Data Retention

We will retain your Personal Data for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data. For example, if you have elected to receive marketing communications from us, we retain information about your marketing preferences (including information derived from cookies) for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. In other cases where we have an ongoing legitimate business need to retain the Personal Data, we will retain it until we no longer have an ongoing legitimate business need, which in some cases may be up to seven (7) years. After such retention periods, we will either delete or anonymize your Personal Data. We will delete your Personal Data at an earlier date if you so request. However, some information may remain in our records after your request to delete Personal Data has been satisfied, where permitted by applicable law. We may also use and retain any aggregated and/or anonymized data derived from your Personal Data after you request us to delete it, but not in a manner that would identify you personally.

Your rights as a data subject

You can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time. To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the “Who Are We” section of this policy.

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint.

Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

Questions / Contact Us

If you have any questions about this Privacy Policy, you can contact us at contact@aardvarkintel.com. If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint.